← All examplesExample automation

Order enquiries, answered in seconds

Order status, returns and stock questions fill the inbox. A web and WhatsApp agent answers from live order data and hands the rest to the team with the full transcript attached.

Retail

What the automation does

Order status, returns and stock questions fill the inbox. A web and WhatsApp agent answers from live order data and hands the rest to the team with the full transcript attached.

Systems involved

  • WhatsApp
  • E-commerce
  • Helpdesk

Example automation. An illustration, not a client result.

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