AI automation · Manchester and Greater Manchester

We automate the boring bit.

We design, build and run AI automations and AI agents for small and medium businesses, in Greater Manchester and across the UK. Connected to the systems you already use, running on infrastructure we maintain.

10+ years, 200+ projectsGreater Manchester basedUK GDPR compliantBuilt and run in-houseFixed-fee pilot
enquiry-triage.flowexample flow  ·  5 stages
01TRIGGER
Website form→Shared inbox→Missed call
40ms
02ENRICH
CRM lookup→Companies House→De-duplicate
1.2s
03DECIDE
Score intent→Route by valueconfidence ≥ 0.82
0.9s
04ACT
Draft the reply→Book the slot→Update CRM
0.6s
05REPORT
Log the run→Monthly hours saved
0.1s
Example enquiry-triage flowTimings are illustrative
The actual problem

Most businesses don't need an AI strategy.

They need six specific recurring tasks to stop eating twenty hours a week. Here is what that usually looks like in a 20-person company.

Recurring taskHours / week
Re-typing supplier invoices into the accounts system6.5
Answering the same twelve customer questions5.5
Chasing quotes and follow-ups by hand4.0
Building the Monday morning report3.5
19.5 hrs/wk · roughly £24,000 a year at £24/hrWork out what yours costs →
Services

Six things we build

All services →
01

Workflow Automation

Admin, documents, approvals and reporting, wired end to end.

02

AI Agents & Chatbots

Web, WhatsApp and phone agents connected to live systems, with human handoff.

03

AI Search Visibility (GEO)

Get cited by ChatGPT, Claude, Perplexity and Google AI Overviews.

04

Lead Engines

A ranked queue of qualified companies in the CRM every morning.

05

AI Integration & Custom Tooling

Connect it to your actual stack: CRM, accounting, booking, inventory.

06

AI Training for Teams

Role-specific sessions, playbooks and a prompt library the team keeps.

How we work

Four steps. It starts with one fixed-fee pilot.

01

Scope

2 sessions

The first half of the fixed-fee pilot. You get a written plan, the integration list and the payback arithmetic.

02

Build

2–4 wks

The second half of the pilot, inside the same fee. A working system, not slideware. You see it running on real data before you sign anything off.

03

Run

24/7

It runs on infrastructure we maintain. We get the alert before you do, and we fix it.

04

Report

Monthly

Runs completed, hours returned, money returned. One page. If the number stops making sense, we say so.

Examples

The kind of work we do

All examples →

Example automations that show the kind of system we build. They are illustrations, not client results.

Trades

Quotes that get chased properly

Quotes go out and are never followed up consistently. Chasing runs on a schedule with the job detail attached, and stops the moment the customer replies.

Healthcare

Inspection evidence, always ready

Compliance evidence is gathered by hand from four systems before every inspection. The automation assembles it continuously, flags anything expiring inside 30 days, and produces the pack on demand.

Logistics

Per-client reporting that builds itself

Each client wants a different weekly stock and movement report, and all of them are assembled by hand. Reports generate to each client format on their own schedule instead.

Retail

Order enquiries, answered in seconds

Order status, returns and stock questions fill the inbox. A web and WhatsApp agent answers from live order data and hands the rest to the team with the full transcript attached.

B2B services

A prospect queue that arrives already qualified

Sales teams often build their own prospect lists. A sourcing and scoring pipeline replaces that, delivering a ranked queue into the CRM each morning with the reason for each score written on the record.

Manufacturing

Invoice and manifest handling, removed

Supplier invoices and delivery manifests arrive as PDFs and get re-typed by hand every morning. An extraction and matching pipeline feeds them into the accounts system instead, with a review queue for anything below the confidence threshold.

Common questions

What people ask before they call

Does it work with our existing software?

Yes. We name every integration during scope, including systems with no API, which we handle via database access or scheduled exports.

Where is our data processed?

UK or EU regions, under UK GDPR, with the data-flow diagram provided in writing. Business API tiers only, never consumer chat products.

Do we need anyone technical in-house?

No. We run and monitor it. The documentation is written for whoever comes after us.

What happens if it breaks?

We get the alert, not you. Failures appear in the monthly report with what caused them.

How long before it pays back?

Most builds worth doing pay back inside a year, usually well inside. If the arithmetic needs three years, we say so and suggest a better first task.

Tell us the task. We'll tell you if it's worth automating.

Twenty minutes is usually enough to know. If it isn't a good fit we'll say so and point you somewhere better.